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VirtlX Overview

PERCEIVE - Customer experience surveys and feedback
REFLECT - Employee Satisfaction and 360° Reviews
ENRICH - Corporate bespoke online training
  • Simple approach to customer and employee sentiment
  • Compatible with existing systems
  • Cost-effective and easy rollout
  • Utilizes Net Promoter Score* methods

PERCEIVE

UNDERSTAND YOUR CUSTOMERS

Customer experience surveys and feedback; receive real time feedback on customer sentiment.

  • Survey your customers
  • Receive real-time feedback
  • Analyze results and react positively
"Research shows that if your organisation’s NPS is higher than those of your competitors, you will likely outperform the market."

REFLECT

EMPOWER YOUR EMPLOYEES

Employee Satisfaction, 360° Reviews and Line Manager Upward Feedback; understand how your employees feel about their work environment and the way they interact with departments, managers and their peers.

  • Undertake employee evaluations
  • Receive peer and management reviews
  • Analyze results and react positively
"Satisfied employees perform better and happy employees lead to happy customers."

ENRICH

TRAIN AND IMPROVE

Corporate bespoke online training; create online, on-going relevant training for your people about your services and products allowing your company to present the best trained people to your clients.

  • Enable corporate bespoke training
  • Receive learning outcomes
  • Analyze results and react positively
“A learning curve is essential to growth.”
~ Tammy Bjelland

REGULATORY EXAM 5 (RE5)

FINANCIAL ADVISORY AND INTERMEDIARY SERVICES (FAIS):

The FAIS Division is responsible for the regulation of
Financial Service Providers (“FSPs”). The Division is divided into four
departments namely Registration, Supervision, Compliance and Enforcement.

MORE INFO

WHAT IS RE5:

“All Representatives, including those employed or mandated by an FSP, who render a financial service to a client (excluding a person rendering clerical, technical, administrative, legal, accounting or other service in a subsidiary or subordinate capacity which does not require judgment or does not lead to a specific transaction in respect of a financial product in response to general enquiries) are required to write this examination.”

Our online course participants have between an 80% to 90% chance
of passing the official exam first time!

WHAT IS OFFERED IN OUR COURSE:

  • The course duration allows for a maximum of 6 months and then expires if the candidate has not completed the course within that time frame. The candidate would need to re-register after 6 months.
  • The online course has multiple modules to work through at your own pace.
  • At the end of each module there is a set number of multiple choice questions.
  • The required pass mark for each module is 85%.
    If the pass mark is not achieved, you have a chance to redo the learnings in that module.
  • The reason why we say between an 80% to 90% chance
    of passing, if you do our online training, is due to the way the modules and exam questions have been set out. The questions are realistic and close to real exam questions. The course material is laid out in such a way that it is easy to understand and learn.
  • At the end of completing all the modules, 4 full mock exams need to be written to complete the entire training.
  • After all the modules, module questions and 4 mock exams have been completed, you will be prepared to write the official exam and achieve a pass mark.

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Alternatively, call or email us

+44784 886 6118
info@virtlx.com