Customer experience surveys and feedback; receive real time feedback on customer sentiment.
"Research shows that if your organisation’s NPS is higher than those of your competitors, you will likely outperform the market."
Employee Satisfaction, 360° Reviews and Line Manager Upward Feedback; understand how your employees feel about their work environment and the way they interact with departments, managers and their peers.
"Satisfied employees perform better and happy employees lead to happy customers."
Corporate bespoke online training; create online, on-going relevant training for your people about your services and products allowing your company to present the best trained people to your clients.
“A learning curve is essential to growth.”
~ Tammy Bjelland
The FAIS Division is responsible for the regulation of
Financial Service Providers (“FSPs”). The Division is divided into four
departments namely Registration, Supervision, Compliance and Enforcement.
“All Representatives, including those employed or mandated by an FSP, who render a financial service to a client (excluding a person rendering clerical, technical, administrative, legal, accounting or other service in a subsidiary or subordinate capacity which does not require judgment or does not lead to a specific transaction in respect of a financial product in response to general enquiries) are required to write this examination.”
Our online course participants have between an 80% to 90% chance
of passing the official exam first time!