Customer feedback, whether from VirtlX surveys, Google Reviews, Support Tickets or market-research, is scanned in real-time by AI to spot positive and negative trends as well as highlighting any profit leaks identified.
AI constantly scans real-time data from pulse surveys, 360° reviews, upward feedback, wellbeing checks and other selected external data-streams, to spot bottlenecks, skill gaps, disengagement, and churn risks - translating them into precise weekly profit leaks.
Generates hyper-relevant, bite-sized micro-courses, AI-powered training videos, quizzes, performance playbooks, and SCORM-compliant modules tailored to identified gaps. Delivered seamlessly via email, MS Teams, or our integrated communicator - no L&D team or expensive outsourcing required.
In today’s fast-paced world, employee disengagement and customer dissatisfaction silently erode 5-15% of your quarterly profit.
Most companies only notice when turnover surges or customers vanish. VirtlX changes the game: our AI-powered engagement platform detects hidden profit leaks in real time, quantifies their exact profit impact, and delivers precision fixes - transforming losses into sustained growth.
Traditional tools scatter your data across spreadsheets, isolated surveys, and clunky LMS platforms, letting profit leaks go unnoticed until they hammer your bottom line. VirtlX consolidates everything into one intuitive, cloud-based platform.
VirtlX’s Proven Cycle:
Perceive → Reflect → Enrich
This proven cycle saves time, slashes costs, and drives real impact: happier, longer-tenured employees, loyal customers, and protected profits—all from one 24/7 dashboard with live reports.
Hybrid workplaces, rapid change, and fierce competition demand more.
New-gen talent craves meaningful growth to stay engaged.
Customers demand flawless experiences - or they’re gone, taking revenue with them.
Most tools can’t connect internal sentiment to external results fast enough.
VirtlX bridges that gap for businesses of any size:
Zero IT setup - fully GDPR-compliant and secure.
Scales affordably from $18/month after a 30-day free trial.
Ready-to-use tools: pulse surveys, peer reviews, appraisals, skills gap analysis, competency assessments, and custom surveys via AuthorZone.
Multi-channel delivery: Email, SMS, WhatsApp, MS Outlook, or Teams.
Holistic insights that break silos, spark collaboration, and fuel proactive decisions.
VirtlX empowers you to work smarter: collect feedback effortlessly, unlock AI-driven truths, and upskill precisely where it counts.
Schedule your personalized demo today and watch VirtlX turn feedback noise into measurable, unstoppable growth.
Pulse surveys
Line manager upward feedback
360° reviews
Employee appraisals
Employee engagement and wellbeing
Employee satisfaction
Peer reviews
Customer Engagement and Marketing
Employ the Developmental Framework for:
Skills Gap Analysis,
Training Needs Analysis and
Competency Assessments
Offer career-long learning
Deliver relevant training for specific skills used
All easily presented when your employees need it most!
An incorporated onboard communicator allows for easy dispensing of surveys to a large audiences using:
SMS
MS Outlook
MS Teams Chat
VirtlX helps businesses gain valuable insights into both employee experience and customer engagement metrics, enabling them to make informed decisions quickly.
Gain unique & comprehensive insights into employee engagement, satisfaction, & wellbeing, including pulse, 360˚ & peer reviews, as well as customer engagement, all within a single day
Utilize pre-built tools to assess employee engagement & customer satisfaction, eliminating tedious spreadsheets & documents
Create relevant SCORM training with Nemo's generative AI for workforce training utilising the AI training video generator and AI quiz generator for easy & rapid staff training via the onboard learning management system
Break down silos within the organization with the line manager upward feedback tool, fostering better communication & collaboration
Utilize a unique developmental framework to identify skills gaps, training needs and evaluate competencies, facilitating continuous employee development & growth
Access VirtlX's AuthorZone to easily create bespoke employee engagement surveys, customer satisfaction surveys and market research surveys
Easily gauge company-wide sentiment with just a click, simplifying the process of gathering valuable feedback from employees & customers alike
Utilize the onboard email, SMS & WhatsApp communicator with ability to connect your own Twilio profile, or MS Teams Chat and Outlook (if implemented through your MS365 profile)
Detect mood patterns in employee and customer feedback, predicting future trends using historical data to empower proactive decision-making as well as staff training content creation with the generative AI for workforce training module
Immediate access to actionable insights to drive significant improvements in business operations, saving time & resources
Gain unique & comprehensive insights into employee engagement, satisfaction, & wellbeing, including pulse, 360˚ & peer reviews, as well as customer experience, all within a single day
Ensure compliance with GDPR regulations safeguarding customer data thereby enhancing trust & confidence in data handling practices
Whether your team is working remotely or in the office you need to know the pulse of your business at any given moment.
What's more, work-expectations of the new generation requires more engagement and development keeping them motivated and wanting to stay.
And to compound matters, rapidly evolving customer behaviour is forcing stronger customer feedback-policy in order to stay in business (survival of the fittest).
VirtlX assists companies of all sizes in achieving these objectives on a single platform!
Create unlimited engagement surveys and quizzes in the VirtlX AuthorZone then pop them out effortlessly using the VirtlX Communicator via WhatsApp, SMS (you can even link your Twilio account) and emails to your target audience.
Cloud-based software with:
Browser accessibility
Interactive user guide
Optional training
No software installation or IT setup required
Access the latest version of our all-in-one management platform anytime, anywhere, and from any device through your web browser
Our interactive user guide and training resources make it easy to get started
