“VirtlX will improve not just our efficiency; the data they will capture will help support the development of our people and enable us to measure and adjust one of our key moments of truth in our client journey.”
“VirtlX enables us to have an overall picture of our company, so we can immediately address any customer issues and ensure our employees are satisfied with their work environment, levels of training and general wellbeing.”
“VirtlX gave me an invaluable insight into how our banking consultants were performing from a customer perspective, allowing the bank to act decisively when a customer was not quite satisfied.”
Virtl.X Business Intelligence is a dynamic, real-time, cloud-based tool offering improvements to performance-management & incorporating online training with a view to maximizing Customer Experience (CX) and staff retention.
Virtl.X brings ultimate transparency such that all the relevant information is directly at hand to guide business teams and to facilitate in making informed decisions.
Virtl.X combines internal & external information from various sources & formats giving direct insight in graphical presentations to key performance indicators.
Virtl.X Business Intelligence is a symbiotic, unified platform linking customer perception, employee performance and online training allowing for a single point of access and reference to the pulse of your business