Fantastic Example of Customer Experience from Octopus Energy
Now here's a fantastic example of an exemplorary #customerexperience ... we recently switched energy suppliers to Octopus Energy and, as a token of their appreciation, sent my wife, Dee, a bunch of flowers for Mother's day!
#CX (Customer Experience)isn't only about ensuring existing customers are happy during the course of everyday business but is also about showing appreciation which could be a simple message of thanks or, in the case of Octopus Energy, a more visual thank you... a bunch of flowers.
Thank you very much Octopus Energy!
Rison Software’s VirtlX 360° Success Management platform teams up with author of A Practical Guide to Behavioural Leadership, Arjan Molenkamp
Rison Software’s VirtlX Employee Engagement Platform Now Available on Microsoft AppSource.
Now here's some very long-anticipated news...